A provider of care for over 45 years, FHC was awarded the largest Affordable Care Act grant for Federally Qualified Health Centers in the State of Michigan ($9.3m) in 2011 and has 7 locations in Kalamazoo County, 45 providers, and serves upwards of 30,000 active patients with over 95,000 visits per year.
“I am very excited about the implementation of i2i Tracks because I have seen the power behind the tool. I expect it to be able to create huge efficiencies, cut down on the amount of time it takes for us to generate reports, allow us to identify really significant gaps in care for our patients, and to improve the quality of care that we provide as a result,” stated, Dr. Dennis Means, FHC’s Chief Medical Officer.
FHC, like primary health care providers across the country, has seen a huge influx of patients as a result of the Affordable Care Act. Yet they have found a particularly high disease burden among the recently insured patients that have come to their clinic from medically underserved and low-income regions. FHC’s patients have higher rates of hypertension, diabetes, and asthma, and a perinatal mortality rate that is higher than the state average. In addition to chronic disease and maternal health, FHC has found greater demand for dental and behavioral health services and has recently focused on substance abuse, HIV/AIDS, and LGBT program development.
“We know the challenges that primary care providers like FHC face in managing increasingly complex patient populations that have come to their doorstep. Our team of health data specialists and population health consultants are committed to helping use EHR data more effectively to better manage the health of their patients.” stated Janice Nicholson, i2iSystems Co-Founder. “We are enthusiastic to help FHC reduce missed opportunities, increase quality of care, and improve clinic efficiencies.”
In addition to improving perinatal patient monitoring, i2iTracks will also be used to help FHC improve multiple HEDIS measures including appropriate medications for asthmatics and adolescents on multiple anti-psychotic meds. These patients have traditionally been difficult to monitor due to challenges with EHR data. With i2iTracks, FHC will proactively manage patients to better health.
“We are looking to i2iTracks to help improve the quality of care across all areas. For example, we know that diabetes is the leading cause of blindness in adults and with i2i Tracks we expect to be able to identify our diabetic patients who have not had that very important eye exam recently. We can use i2iTracks to identify them, contact them, get the eye exam scheduled, help us determine if they kept their appointment, and potentially prevent blindness in our patients,” shared Dr. Means.
About i2i Systems
A KLAS Leader for Population Health Management, i2i Systems’ integrated Population Health Management and Analytics solutions are used in over 2000 U.S. healthcare delivery sites across 35 states and optimize the clinical, financial and operational success of physician group practices, community health centers, health center controlled networks, hospitals, health plans and systems.
i2i’s flagship product, i2iTracks, is 2014 PCMH NCQA pre-validated with auto credits across numerous factors. i2iTracks ignites real-time, proactive care management by identifying patients at risk, eliminating missed opportunities. i2i System’s big-data tool, PopIQ, delivers a cloud-based comparative analytics toolset that leverages multiple customers’ data sets to examine cross-population views into global population health management. i2i Systems has proudly served healthcare organizations (for-profit and non-profit) for more than 15 years. It started with a simple mission: Creating Healthier Populations; that mission consistently guides i2i Systems’ product and service development.